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CRE POLICY NEWS

The FTC Unwound Zillow’s $100M Deal. The Date That Matters Comes Later.

The Federal Trade Commission and five state attorneys general filed a stipulated final order on August 24 resolving their antitrust case over the February 2025 agreement in which Zillow paid Redfin $100 million to leave apartment advertising. Redfin has six months from entry to relaunch. Zillow’s own SEC filing says the syndication partnership continues, with no admission of liability.

BY EDITED BY ZED TRUONG11 MIN READ
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Direct answer

Direct answer to zillow redfin ftc settlement

The provision an apartment owner should calendar is Paragraph II.C. For nine months after Redfin certifies it is back in the market, Zillow must let any listing-service customer whose contract cannot be cancelled within three months renegotiate without cost or penalty. That clock does not start when the order is signed. It starts when Redfin relaunches, which the order allows to happen as late as six months after entry.

A daylight front view of the curved limestone west facade of the Federal Trade Commission Building in Washington, DC: a semicircular colonnade of tall Ionic columns beneath a stepped drum and shallow dome, with clipped trees and a low hedge across the foreground and a mackerel sky above.
IMAGE: CAROL M. HIGHSMITH / PUBLIC DOMAINThe Federal Trade Commission Building at 600 Pennsylvania Avenue NW in Washington, DC. The Commission, joined by five state attorneys general, filed a stipulated final order on August 24 unwinding the exclusivity in the $100 million agreement that took Redfin out of apartment advertising. Image: Carol M. Highsmith / Public domain.

What was filed, and what the order actually says

On August 24, 2026, the Federal Trade Commission, joined by the attorneys general of Virginia, Arizona, Connecticut, New York and Washington, filed a Stipulated Final Order for Equitable Relief in the United States District Court for the Eastern District of Virginia, resolving Case 1:25-cv-01638 against Zillow Group, Inc., Zillow, Inc. and Redfin Corporation. The case began with a complaint filed September 30, 2025 over a content license agreement effective February 6, 2025 under which, per the Commission, Zillow paid Redfin $100 million to shut down its internet listing services business, exclusively repost apartment listings supplied by Zillow, transition its own advertising customers to Zillow, and stay out of the internet listing services market for up to nine years. The state cases were consolidated with the federal one in November 2025. The Commission vote approving the stipulated order was 2 to 0. Zillow’s Form 8-K, furnished the same day, dates the parties’ entry into the order to August 22 and states that it contains no admission of liability or wrongdoing by Zillow. The order takes effect when the court enters it and expires ten years after that date.

The operative paragraphs are worth reading in their own numbering, because the deadlines run from different events. Paragraph IV.A requires Redfin to re-enter the provision of sales and marketing services to listing-service customers no later than six months after the court enters the order, and it specifies what re-entry means: a working portal that lets customers upload rental listings across Redfin.com, Rent.com and ApartmentGuide.com with demonstrated customer usage, a working billing system, a hired general manager, at least the number of salespeople identified in a nonpublic appendix, a customer support team sufficiently staffed and fully trained, and targeted advertising to drive customers to the platform. Public Appendix F prices failure: $1 million payable to the Commission if Redfin misses the six-month mark, then an additional $100,000 for every month of continued noncompliance, capped at $1.6 million in total. Paragraph II.A obliges Zillow to keep syndicating multifamily listings to Redfin under the amended agreement and bars Zillow from modifying that obligation without prior Commission approval. Paragraph I.C bars any exclusive syndication agreement between the two covering rental listings with fewer than 25 units, absent Commission approval, before July 1, 2030. Paragraph VII directs the defendants to pay the plaintiff states $2 million within 30 calendar days of entry.

Why a multifamily operator should care

The paragraph with a direct operating consequence is II.C, and its clock is the thing to get right. For a period of nine months after the date Redfin meets the requirements of Paragraph IV.A, Zillow must allow any listing-service customer whose contract cannot be cancelled within three months to renegotiate that contract with Zillow without cost or penalty, and Zillow may not prevent or impede any such customer from entering into a contract with Redfin instead. Read the trigger carefully. The window does not open when a judge signs the order. It opens when Redfin has actually returned to the market, which Paragraph IV.A allows to happen as late as six months after entry, and which Redfin must document to the Commission at least two weeks before that six-month period ends in order to avoid the penalty. Paragraph V then gives Zillow 20 days after the Commission notifies it that Redfin has fully complied to send every listing-service customer a notice describing the right, on a form the order attaches as Public Appendix B. An owner whose renewal falls inside that stretch has a negotiating fact that did not exist last week. An owner whose renewal falls just outside it does not, which is why the renewal calendar matters more here than the headline.

The two primary records characterize the same document differently, and both characterizations are defensible on their own terms, which is exactly why the difference belongs in the open. The Commission’s release says the order eliminates the key term of the 2025 agreement and restores competition in the market renters use to find apartments and property managers use to list rentals. Zillow’s Form 8-K says the partnership between Zillow and Redfin will continue and that syndication of multifamily rental listings from Zillow to Redfin will remain intact through at least June 30, 2030 as provided in the existing agreement, and Zillow reaffirmed its third quarter, fourth quarter and full year 2026 financial outlook in the same filing. Both statements are accurate about different provisions: the syndication survives, the exclusivity does not. A third fact changes how to read Redfin’s side of the obligations and goes largely unmentioned. Redfin has not been an independent public company since July 1, 2025, when it became a wholly owned subsidiary of Rocket Companies, and it filed a Form 15 on July 11, 2025 reporting one holder of record. The party ordered to hire a general manager, staff a sales team and spend to rebuild a listings business is a subsidiary, and its parent’s capital allocation sits outside this order. Price stays out of view as well: the rate card exhibit filed with the order carries its per-lead amounts redacted, and while a $75 million minimum payment figure appears in the public copy, the period that minimum covers is redacted too.

The workflow PSV would run

The work this order creates for an owner is a contract inventory with a date attached, and it is the kind of work that goes undone because it sits between marketing and legal. The inputs are every internet listing service agreement across the portfolio, the amendments and order forms underneath them, and the property list each one covers. The assistant returns one row per agreement: counterparty, properties covered, contract term and renewal date, the notice period required to cancel, committed annual spend, whether the agreement auto-renews, and a computed flag for the test the order actually uses, which is whether the contract can be cancelled within three months. That last column is the point, because the right in Paragraph II.C attaches to the customer who cannot get out inside three months rather than to every advertiser. The output is a table, not advice. The reviewer is whoever signs marketing contracts, with counsel reading the notice and cancellation language itself rather than a summary of it. The approval gate is simple: no agreement is recorded as qualifying or not qualifying on a model’s reading of the term, only on a clause a person has read.

The second workflow is a monitor rather than an analysis, because the trigger date is unknown today and will be set on someone else’s schedule. Track three events: the date the court enters the order, the date the Commission confirms Redfin has met Paragraph IV.A, and the arrival of the customer notice Paragraph V requires Zillow to send. The nine-month renegotiation window runs from the second of those, and every renewal in the portfolio that lands inside it should already carry a flag from the inventory above. Pair the monitor with a plain performance record per property: leads and leases sourced by channel, month by month, for the twelve months before the window opens. Zillow states in its August 24 release that multifamily properties on Redfin’s websites nearly quadrupled and multifamily properties on Zillow’s websites grew almost 40 percent since the combined syndication partnership launched, and that properties previously listed on only one of the two saw an increase in leads. That is a company claim, not a PSV finding, and no operator should enter a renegotiation carrying a vendor’s aggregate in place of their own asset-level numbers. The assistant assembles the record and keeps it current. It does not negotiate, and it does not recommend a counterparty.

What stays human, and what the record does not settle

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Clear answers

Common questions about zillow redfin ftc settlement

What did the FTC settlement with Zillow and Redfin actually change?

It removed the exclusivity, not the partnership. The Federal Trade Commission and the attorneys general of Virginia, Arizona, Connecticut, New York and Washington filed a Stipulated Final Order for Equitable Relief on August 24, 2026 in the Eastern District of Virginia, resolving their case over a February 6, 2025 agreement in which, per the Commission, Zillow paid Redfin $100 million to shut down its internet listing services business, exclusively repost Zillow’s apartment listings, transfer its advertising customers to Zillow, and stay out of that market for up to nine years. Under the order, Redfin must re-enter the market no later than six months after the court enters it, and Zillow may not further modify its syndication obligation without prior Commission approval. Zillow’s own Form 8-K, furnished the same day, states that the partnership continues, that syndication remains intact through at least June 30, 2030, and that the order contains no admission of liability. Both descriptions are accurate about different provisions of the same document. The order runs ten years from entry, and the defendants pay the plaintiff states $2 million within 30 days of it.

Can an apartment owner get out of a Zillow advertising contract because of the order?

Only some owners, and only during a window that has not opened yet. Paragraph II.C of the order requires Zillow, for a period of nine months after the date Redfin meets the re-entry requirements of Paragraph IV.A, to allow any internet listing service customer whose contract cannot be cancelled within three months to renegotiate that contract with Zillow without cost or penalty, and it bars Zillow from preventing or impeding any such customer from contracting with Redfin. Two conditions decide who is covered. The contract has to be one that cannot be cancelled inside three months, which is a term-by-term reading rather than a blanket right. And the clock starts when Redfin has actually relaunched, which the order permits as late as six months after entry. Paragraph V then requires Zillow to notify all of its listing-service customers within 20 days after the Commission confirms Redfin’s compliance, using a notice form attached to the order as Public Appendix B.

What happens if Redfin misses the six-month deadline to relaunch?

Public Appendix F to the order sets a schedule. If Redfin has not complied with Paragraph IV.A within six months of the order being entered, subject to any extension granted, it pays a $1 million penalty to the Commission, and then an additional $100,000 for every month it remains noncompliant, with total financial penalties capped at $1.6 million. Redfin must give the Commission and the plaintiff states enough information to assess compliance at least two weeks before the six-month period ends in order to avoid the penalty. Compliance itself is defined concretely: a working portal that lets customers upload rental listings across Redfin.com, Rent.com and ApartmentGuide.com with demonstrated customer usage, a working billing system, a hired general manager, at least the number of salespeople identified in a nonpublic appendix, a fully trained customer support team, and targeted advertising. One structural fact belongs alongside those obligations. Redfin has been a wholly owned subsidiary of Rocket Companies since July 1, 2025 and filed a Form 15 on July 11, 2025, so the entity carrying these commitments is no longer an independent public company.

Primary source record

These records support the reported facts in this brief. PSV’s CRE workflow interpretation and test plan are original analysis.

Topics

CRE POLICY NEWSZillow Redfin FTC settlementFTC Zillow rental listings ordermultifamily advertising contract renegotiationinternet listing service antitrustapartment listing competition 2026

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